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Frequently asked Questions
oasishavenllc comes with a 30-day return policy. If you doesn’t like it, no worries, simply contact support@oasishavenllc.com to get a refund.
We display all prices in the currency of your current location, unless you have chosen a different currency. However, please note that all orders will be processed and charged in USD.
We proudly offer international delivery services to customers worldwide, ensuring that our products reach customers in all countries with ease and convenience.
The normal order processing time is 1-3 business days. In some cases, it can take up to 5 business days.
Enjoy free shipping within the USA with delivery in 2-5 business days from our local warehouse. Please allow 1-3 business days for order processing. For international customers, we offer free shipping on orders over US$50 with standard delivery times of 8-12 working days.
Indulge in the ease of free shipping within the USA on all orders, delivered right to your doorstep in 2-5 business days, straight from our local warehouse!
For our valued international customers, we extend free shipping on all orders over US$50 . We’re thrilled to cover your shipping costs, providing you with a seamless shopping experience. Please note, this incredible offer is available for a limited time only, so make sure to take advantage while you can. Should you require your order sooner, feel free to reach out to us at support@oasishavenllc.com, and we’ll be more than happy to provide you with express shipping options and quotes.
To comply with customs regulations, we are obligated to declare the full value of your order. Rest assured, many of our customers have had smooth experiences without any customs delays or extra charges. However, please note that we have no control over any additional charges or import duties imposed by customs authorities, as these policies vary from country to country. We apologize for any inconvenience this may cause and recommend checking with your local customs office for more information regarding potential costs. Should you have any questions or concerns, feel free to reach out to us. We’re here to assist you.
To track the status of your order, you can easily do so by visiting our order tracking page. Simply click here and enter your order details. This will provide you with the latest updates and information regarding your shipment. If you have any questions or need further assistance, please feel free to reach out to our customer support team. We’re here to help!